General Information

This Cookies Policy governs the modalities relating to the access to this website (the “Website”) provided and maintained by Zeno SA and its affiliates (“Zeno”), for its Website users and/or visitors (“Users”), and specifically the use of cookies in this context.

This Cookies Policy describes in detail how Zeno logs IP addresses and uses cookies and similar technologies that allow it to recognize the Users and to customize their experience and be provided with information about the way the Users access the Website.

Definition of a Cookie

Cookies are text files, containing small amounts of information, which are downloaded to the Users’ computer or mobile device when they visit a website or mobile application. They are used to recognize the Users’ computer as they move between pages on a website, or when they return to a website or mobile application they have visited previously. Cookies are widely used to make websites work, or to work more efficiently, as well as to provide information to the owners of the website.

Zeno uses cookies to enhance the online experience of its Users – such as remembering language and/or product preferences – and to better understand how its Website is used. Cookies will tell, for example, whether the Users have visited the Website before or whether they are a new visitor. They can also help to ensure that adverts seen online are more relevant to the Users and their interests.

Cookies can remain on the Users’ computer or mobile device for different periods of time. Zeno uses both “session cookies” and “permanent cookies”. Session cookies exist only while the Users’ browser is open and are deleted automatically once they close their browser. Permanent cookies remain after the Users’ browser is closed and can be used to recognize their computer or mobile device when they open their browser and browse the internet again.

Cookies used by Zeno

The Website serves only the following types of cookies to the Users’ computer or mobile device:

Type of Cookie


Essential Cookies

These cookies are essential to provide the Users with services available through this Website and to use some of its features, such as access to secure areas. Without these cookies, services they have asked for, like secure login accounts, would not be possible.

Functional Cookies

These cookies serve a variety of purposes related to the presentation, performance and functionality of the Website. Their overall purpose is to enhance Users’ experience and enjoyment of the Website.

For example, some of these cookies enable Users to specify language, product or other website preferences.

Performance Cookies

These cookies are used to collect information about how Users use the Website.

The information gathered does not identify any individual User and is aggregated. It includes the number of Users to the Website, the websites that referred them to the Website and the pages that they visited on the Website.

This information is used to help run the Website more efficiently, to gather broad demographic information and to monitor the level of activity on the Website.

Advertising Cookies

When the Users visit the Website or click on advertisements or promotional areas on the Website these cookies are used to deliver adverts more relevant to the Users and their interests. They are also used to limit the number of times they see an advertisement as well as help to evaluate the effectiveness of advertising and promotion.

They are usually placed by advertising networks with our permission. They remember that the Users have visited a website and this information is shared with other organizations such as advertisers.

Social Cookies

These cookies enable Users to share pages and content through third party social media and other websites. The companies that serve these cookies may also use the Users’ information to serve targeted advertising on other websites.

How to Control or Delete Cookies

When you visit our Website, we will ask for your permission to use cookies. If you have consented to the use of cookies, you can withdraw your consent at any time by amending your cookie preferences on the Website. If you wish to disable all cookies, you can do this through your browser settings. However, please be aware that cookies are often used to enable and improve certain functions on the Website. If you choose to opt-out of certain cookies, it is likely to affect how the Website works.

For more information about how to disable cookies, including instructions on how to amend your cookies settings for a variety of browsers and how to delete existing cookies from your device, please follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility).


We keep this Cookies Policy under regular review and consequently, it may change at any time in the future.

We advise you to visit this Website regularly to check for any amendments.